Microphone Set-Up

Get your microphone working in Maestra Live.

Overview

Follow these steps to set up your microphone or audio interface (for example, a Behringer UMC204HD) for use with Maestra Live. The same steps also troubleshoot the most common issue, where Google Chrome detects your microphone but Maestra does not list it or does not capture audio from it. Work through the steps for your operating system in order.

Before you start. Maestra works best in Google Chrome. Connect your microphone or interface directly rather than through a hub or dock while testing, and keep Chrome updated to the latest version.

Mac (macOS)

Set up your microphone

Use Google Chrome

Open Google Chrome, not Safari or Firefox
Update Chrome: Chrome menu, then About Google Chrome, allow the update, then relaunch

Confirm the Device is Recognized by macOS

Connect the microphone or interface directly, avoiding hubs or docks for testing
Open System Settings, then Sound, then Input
Select your device, for example the UMC204HD
Speak into the mic and confirm the input level meter moves

Set Sample Rate to 48 kHz (Recommended)

Open Applications, then Utilities, then Audio MIDI Setup
Select your device
Set Format to 48,000 Hz and 2-channel, if applicable
Fully quit Chrome (Cmd + Q) and reopen it

Check Maestra Audio Settings

In Maestra, open Settings, then Audio or Audio Processing
Under Select microphone input, choose your device if listed

If Maestra still does not detect your microphone

Reset Chrome Microphone Permission for Maestra

In Chrome, open chrome://settings/content/microphone
Select the correct input device in the dropdown
Remove Maestra from the allowed list if present
Close Chrome completely and reopen it
Open Maestra and click Allow when prompted for microphone access

Test Using the WebRTC Device Test Page

In Chrome, open the WebRTC device test page
Select your device and confirm the meter moves

Close Other Apps Using the Microphone

Close Zoom, Teams, Google Meet, OBS, Logic, Ableton, or any audio applications
Restart Chrome and test Maestra again

Bluetooth Microphones (If Applicable)

Open System Settings, then Sound, then Input
Ensure the Bluetooth microphone appears and is selectable
If not, disconnect and re-pair the device

Windows 10 / 11

Set up your microphone

Use Google Chrome

Open Google Chrome, not Edge or Firefox
Update Chrome: Menu, then Help, then About Google Chrome, update, then relaunch

Confirm the Device is Recognized by Windows

Connect the microphone or interface directly
Open Settings, then System, then Sound, then Input
Select your device under Choose a device for speaking or recording
Speak into the mic and confirm the input level indicator moves

Set as Default Device and Adjust Sample Rate

Go to Control Panel, then Sound, then Recording
Right-click your device, then Set as Default Device
Open Properties, then Advanced
Set Default Format to 48,000 Hz if available

Confirm Microphone Privacy Permissions

Open Settings, then Privacy & Security, then Microphone
Turn on Microphone access
Turn on Let apps access your microphone
Ensure Chrome is allowed

Check Maestra Audio Settings

In Maestra, open Settings, then Audio or Audio Processing
Select the correct microphone input if available

If Maestra still does not detect your microphone

Reset Chrome Microphone Permission for Maestra

In Chrome, open chrome://settings/content/microphone
Select the correct device in the dropdown
Remove Maestra from the allowed list if present
Close and reopen Chrome
Open Maestra and click Allow when prompted

Test Using the WebRTC Device Test Page

Open the WebRTC device test page in Chrome
Select your device and confirm the input meter moves

Close Other Applications

Close Zoom, Teams, OBS, DAWs, or any application using the microphone
Restart Chrome and test Maestra again

Still stuck?

If Maestra still does not capture audio after these steps, open the support widget in the app and click Create a Ticket. Please include your operating system, browser version, and microphone model.